Your responsibilities as an international student in Australia

As an international student on a student visa, you must:

• Comply with your student visa condition ensure you have and continue to maintain your
• Overseas Student Health Cover (OSHC) for as long as you stay in Australia on a student visa
• Tell your institution if you change your address or other contact details.
• Meet the terms of your written agreement with your education institution.
• Maintain satisfactory course progress and attendance.

Information about visa conditions for student visa holders is available on the Department of Immigration and Border Protection’s website at https://immi.homeaffairs.gov.au/visas/already-have-a-visa/check-visa-details-and-conditions/see-your-visaconditions? product=500, or call 131 881 on Monday – Friday from 8.30am to 4pm inside Australia (except public holidays).

Student Rights and Protections

Protecting your tuition fees
Australia is widely recognised as a world leader in protecting the tuition fees of international students through its Tuition Protection Service (TPS). The TPS assists international students whose education institutions are unable to fully deliver their course of study, and ensures that internation- al students are able to either.

• Complete their studies in another course or with another education institution, or
• receive a refund of their unspent tuition fees

In the unlikely event your education institution is unable to deliver a course you have paid for, they have obligations to offer you an alternative course or, if you do not accept the alternative course, pay you a refund of your unspent prepaid tuition fees. If your institution is unable to meet these obligations for some reason, the TPS will assist you in finding an alternative course or getting a refund if a suitable alternative is not found.

For more information on the TPS, visit www.tps.gov.au. If you are a student whose provider is unable to fully deliver your course, you can call (02) 6271 3440 for assistance.